Hardware Engineer

7,000 - 25,000 /month

Prime Support

Field job

Sector 15 Noida, Noida

6 - 60 months Experience in Hardware / Network Engineer

10 Openings

Full Time

Skills Required

Computer Repair

IT Hardware

Job Highlights

12th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

About Us:
prime support is a leading IT services provider specializing in hardware maintenance and support. We partner with Dell to deliver reliable field repairs for laptops and desktops, ensuring minimal downtime for enterprise clients.

Job Summary:
We are hiring Field Service Engineers to perform on-site repairs, diagnostics, and maintenance for Dell laptops and desktops. You'll travel to client sites, troubleshoot hardware issues, and deliver high-quality fixes under tight SLAs. This role demands technical expertise, customer focus, and the ability to work independently in dynamic field environments.

Key Responsibilities:

Conduct on-site diagnostics and repairs for Dell laptops (e.g., Inspiron, Latitude, XPS) and desktops (e.g., OptiPlex, Precision) using Dell proprietary tools and parts.
Troubleshoot hardware faults including motherboards, screens, batteries, RAM, HDD/SSD, keyboards, and peripherals.
Perform hardware replacements, software imaging, BIOS updates, and preventive maintenance per Dell service guidelines.
Document all repairs in ticketing systems (e.g., ServiceNow or similar), update inventory, and report SLA compliance.
Interact with clients professionally, explaining issues and resolutions while minimizing disruptions.
Maintain a company vehicle, tools, and spare parts inventory for efficient field operations.
Collaborate with remote support teams and escalate complex issues as needed.
Required Qualifications:
- Hands-on experience or certification in repairing Dell laptops and desktops (e.g., Dell Certified Technician).
- Strong knowledge of Dell hardware architecture, diagnostics tools (e.g., Dell SupportAssist, ePSA), and common failure modes.
- Proficiency in Windows OS installation, imaging tools (e.g., SCCM, Ghost), and basic networking.
  How to Apply:
  Send your resume and a cover letter highlighting your Dell repair experience to primesupport54@gmail.com or call 9667825485. Shortlisted candidates will be contacted for a practical repair test.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 5 years of experience.

More about this Hardware Engineer job

What qualifications and experience are required for this Hardware Engineer position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Repair, IT Hardware.
What is the salary and job type for this role?
Ans : The salary for this Hardware Engineer job ranges between ₹7,000-₹25,000 per month. This is a Full Time job.
What is the work schedule for this Hardware Engineer job?
Ans : This Hardware Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 15 Noida, Noida.
How many vacancies are there for this Hardware Engineer job?
Ans : There are 10 vacancies for this Hardware Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Hardware Engineer role. Only male candidates are eligible.
What are the key responsibilities of this Hardware Engineer job?
Ans : As a Hardware Engineer, key responsibilities include skills like Computer Repair, IT Hardware. This role is part of Hardware / Network Engineer category.
What is the job location for this position?
Ans : The job location for this Hardware Engineer position is Sector 15 Noida, Noida.
Who is the right fit for this Hardware Engineer job?
Ans : A candidate having skills like Computer Repair, IT Hardware with 1-5 years of experience is the right fit for this Hardware Engineer job.
What makes this Hardware Engineer job a good opportunity?
Ans : This Hardware Engineer job is a good opportunity as it offers a salary between ₹7,000-₹25,000 per month. This is a Full Time job and has 10 openings.