Executive - Desktop Support

12,000 - 15,000 /month

St Courier Private Limited

Alandur, Chennai

0 - 1 years Experience in Hardware / Network Engineer

1 Opening

Full Time

Skills Required

IT Hardware

IT Network

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:30 PM | 6 days working

Job Benefits: PF

Job Description

Job Summary:

The Desktop Support Person is responsible for

Technical Support: Diagnose and resolve hardware, software, and network issues for end-users via remote access tools, phone, or in-person.

System Setup & Configuration: Provision laptops and desktops for new hires; install, configure, and upgrade operating systems (Windows, macOS) and authorized business applications.

Hardware Maintenance: Manage the upkeep, repair, and replacement of PCs, monitors, printers, scanners, and other peripherals.

Network & Access Management: Assist users with login problems, password resets, VPN access, and basic Wi-Fi/LAN connectivity issues.Ticketing & Documentation: Log all incidents and service requests in IT Support Ticketing Systems (e.g., Jira, ServiceNow) to track them through to resolution, ensuring compliance with Service Level Agreements (SLAs).

Asset Management: Track and maintain an up-to-date inventory of all IT hardware and software licenses.

Skillsets:

Networking, Routing, Troubleshooting, OS configuration, hardware diagnosis, and an understanding of foundational protocols (TCP/IP, DNS, DHCP) to resolve connectivity issues effectively

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Executive - Desktop Support job

Can freshers or experienced candidates apply for this Executive - Desktop Support role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Executive - Desktop Support role.
What salary is offered for this Executive - Desktop Support job?
Ans : The salary for this Executive - Desktop Support job ranges between ₹12,000-₹15,000 per month.
What is the work schedule for this Executive - Desktop Support job?
Ans : This Executive - Desktop Support job has 6 days working days and timings from 09:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alandur, Chennai.
How many vacancies are there for this Executive - Desktop Support job?
Ans : There is 1 vacancy for this Executive - Desktop Support role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Executive - Desktop Support role. Only male candidates are eligible.
What does the role of Executive - Desktop Support involve?
Ans : As a Executive - Desktop Support, your work will involve skills like IT Hardware, IT Network. This role is part of Hardware / Network Engineer category.
What is the job location for this position?
Ans : The job location for this Executive - Desktop Support position is Alandur, Chennai.
Who is the right fit for this Executive - Desktop Support job?
Ans : A candidate having skills like IT Hardware, IT Network with 0-1 years of experience is the right fit for this Executive - Desktop Support job.
What makes this Executive - Desktop Support job a good opportunity?
Ans : This Executive - Desktop Support job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.