Job Title: Desktop Support Engineer
Location: Karnal, Pritam Nagar, Haryana.
Job Type: Full-time/Part-time
Freelancers also welcome.
Job Summary:
We are looking for a skilled Desktop Support Engineer to join our IT team in Karnal, Pritam Nagar, Haryana. You will be responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems. This role is ideal for a proactive professional with a strong commitment to providing excellent customer service.
Key Responsibilities
• Provide technical assistance and support to users via phone, email, or in person.
• Assemble, disassemble, and troubleshoot hardware issues for desktops, laptops, and peripheral devices like printers and scanners.
• Install, configure, and upgrade operating systems (Windows, macOS) and common software applications.
• Manage and support I/O and peripheral devices.
• Provide basic networking support and troubleshoot network-related issues.
• Coordinate with vendors for AMC renewals and specialized repairs.
• Document procedures, configurations, and system changes for future reference.
Required Qualifications and Skills
• Experience: 1 - 4 years of experience in a desktop support or IT helpdesk role.
Education: Any.
Technical Skills:
o Proficiency in Windows and macOS operating systems.
o Strong knowledge of hardware components, diagnostics, and troubleshooting.
o Understanding of basic networking concepts (LAN/WAN).
o Experience with Microsoft Office Suite and remote support tools.
o Familiarity with Active Directory, ticketing systems, and endpoint security is a plus.
• Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills to work effectively with non-technical users.
Salary and Benefits
• Salary Range: ₹18,000 - ₹25,000 per month
Call/Whats-app to this number - 7975147198.