Desktop Support Engineer

12,000 - 15,000 /month

Renovasion Automation Private Limited

Laxmi Chowk, Muzaffarpur

1 - 2 years Experience in Hardware / Network Engineer

3 Openings

Full Time

Skills Required

IT Hardware

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Core responsibilities

Troubleshooting and support: Provide technical assistance to end-users via phone, email, remote access, or in-person to resolve hardware, software, and network issues. This includes diagnosing problems and identifying root causes.
Installation and maintenance: Set up new workstations for employees, install and configure hardware and software, and perform regular maintenance and upgrades.
Asset and inventory management: Maintain an accurate inventory of computer equipment, peripherals, and software licenses. This can also involve procuring new hardware and retiring outdated technology.
User training and orientation: Educate employees on new software, applications, and IT policies to ensure proper usage and compliance.
System upkeep: Monitor desktop infrastructure for performance and efficiency, and assist with implementing security protocols and system updates.
Documentation: Document technical issues, solutions, and procedures in a ticketing system.
Escalation: Escalate complex issues that cannot be resolved independently to the appropriate teams or higher-level engineers.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

What qualifications and experience are required for this Desktop Support Engineer position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like IT Hardware.
What is the salary and job type for this role?
Ans : The salary for this Desktop Support Engineer job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Chowk, Muzaffarpur.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Desktop Support Engineer job. Only male candidates can apply.
What are the key responsibilities of this Desktop Support Engineer job?
Ans : As a Desktop Support Engineer, key responsibilities include skills like IT Hardware. This role is part of Hardware / Network Engineer category.
Where is this job located?
Ans : This Desktop Support Engineer job is located in Laxmi Chowk, Muzaffarpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like IT Hardware along with 1-2 years of experience is ideal for this Desktop Support Engineer job.
Why should you apply for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 3 openings available.