Desktop Support Engineer

12,000 - 15,000 /month

Renovasion Automation Private Limited

Field job

Akharghat, Muzaffarpur

1 - 2 years Experience in Hardware / Network Engineer

2 Openings

Full Time

Skills Required

IT Hardware

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Core responsibilities

Troubleshooting and support: Provide technical assistance to end-users via phone, email, remote access, or in-person to resolve hardware, software, and network issues. This includes diagnosing problems and identifying root causes.
Installation and maintenance: Set up new workstations for employees, install and configure hardware and software, and perform regular maintenance and upgrades.
Asset and inventory management: Maintain an accurate inventory of computer equipment, peripherals, and software licenses. This can also involve procuring new hardware and retiring outdated technology.
User training and orientation: Educate employees on new software, applications, and IT policies to ensure proper usage and compliance.
System upkeep: Monitor desktop infrastructure for performance and efficiency, and assist with implementing security protocols and system updates.
Documentation: Document technical issues, solutions, and procedures in a ticketing system.
Escalation: Escalate complex issues that cannot be resolved independently to the appropriate teams or higher-level engineers.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

What are the eligibility criteria for this Desktop Support Engineer job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like IT Hardware for this Desktop Support Engineer job offered by Renovasion Automation Private Limited in Akharghat, Muzaffarpur.
What salary is offered for this Desktop Support Engineer job?
Ans : The salary for this Desktop Support Engineer job ranges between ₹12,000-₹15,000 per month.
What are the working days and timings for this job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akharghat, Muzaffarpur.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Desktop Support Engineer job. Only male candidates can apply.
What does the role of Desktop Support Engineer involve?
Ans : As a Desktop Support Engineer, your work will involve skills like IT Hardware. This role is part of Hardware / Network Engineer category.
Where is this job located?
Ans : This Desktop Support Engineer job is located in Akharghat, Muzaffarpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like IT Hardware along with 1-2 years of experience is ideal for this Desktop Support Engineer job.
Why should you apply for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.