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Desktop Support Engineer

salary 17,000 - 21,000 /month
company-logo
job companyNexera People Solutions Private Limited
job location Phase-8 Mohali, Mohali
job experience1 - 3 years Experience in Hardware / Network Engineer
5 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM

Job Description

Role : Desktop Support Engineer

Work Location : Fortis Hospital , Jaipur

Shift : 6 days Rotational shift

Required Skills:

• Handle computer hardware, operating system, mail client, Network configuration & office application.

• Analytical problem-solving areas

• Can be able to installation, configuration of systems/ Printers and other peripherals.

• Coordinate with Warranty vendors for Break fix of desktops and laptops.

Roles & Responsibilities

Attend to all Incidents within the scope of PARTNER as allocated by Helpdesk Engineers.

• Escalate the Calls beyond knowledge to Incident Manager.

• Update Incident Manager on Call Status, Call Closure along with RCA/ Resolution Details,

• Update Antivirus Signatures & OS/Application Patches.

• Update Shift In charge/Program Manager about P4 Incidents,

• Provide Standby after taking prior approvals from Team Leader.

• Track pending calls for any follow-up action.

• Be familiar with all the printers and their installation procedures.

• Able to manage VC, Projector, Voice/ data related activity.

• Must be trained in end users’ application and device support

Hands-on experience with ticketing tools for tracking issues and managing service requests.

Other Details

  • It is a Full Time Hardware / Network Engineer job for candidates with 1 - 3 years of experience.

More about this Desktop Support Engineer job

  1. What qualifications and experience are required for this Desktop Support Engineer position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Desktop Support Engineer job ranges between ₹17,000-₹21,000 per month. This is a Full Time job.
  3. What is the work schedule for this Desktop Support Engineer job?
    Ans : This Desktop Support Engineer job has timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Mohali, Mohali.
  5. How many vacancies are there for this Desktop Support Engineer job?
    Ans : There are 5 vacancies for this Desktop Support Engineer role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Desktop Support Engineer position is Phase-8 Mohali, Mohali.
  8. What makes this Desktop Support Engineer job a good opportunity?
    Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹17,000-₹21,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

Rotational Shift

Contract Job

No

Salary

₹ 17000 - ₹ 21000

Contact Person

Raghavendra Mesta
Posted 2 days ago
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