Desktop Support Engineer

15,000 - 40,000 /month

Lk Consultants

Thane West, Thane

1 - 5 years Experience in Hardware / Network Engineer

2 Openings

Full Time

Skills Required

IT Hardware

IT Network

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 5 days working

Job Benefits: Cab, Insurance, PF

Job Description

We have an immediate requirement for the IT Helpdesk position

Mandate - Fluent or average English communication skills with Avg

technical helpdesk knowledge

ROLES & RESPONSIBILITIES

• Handle inbound technical helpdesk calls and tickets from US-based clients.

• Good verbal and written communication skills in English (mandatory for US client

interaction).

• Understand technical issues reported by users and provide first-level troubleshooting as per defined SOPs.

• Log, categorize, and prioritize incidents and service requests accurately on the

ticketing platform.

• Ensure proper documentation of issues, actions taken, and resolution details in the

ticket system.

• Ability to understand customer issues, analyze problems, and follow defined

processes.

• Willingness to work in rotational/night shifts as per US time zones.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 5 years of experience.

More about this Desktop Support Engineer job

Who is eligible to apply for this Desktop Support Engineer job at Lk Consultants?
Ans : Candidates should have a Graduate and above qualification and skills like IT Hardware, IT Network for this Desktop Support Engineer job offered by Lk Consultants.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹40,000 per month in this Desktop Support Engineer position.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 5 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There are 2 vacancies for this Desktop Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Desktop Support Engineer, you will work on skills like IT Hardware, IT Network.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Thane West, Mumbai.
Who is the right fit for this Desktop Support Engineer job?
Ans : A candidate having skills like IT Hardware, IT Network with 1-5 years of experience is the right fit for this Desktop Support Engineer job.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹40,000 per month. This is a Full Time job and has 2 openings.