Desktop Support Engineer

15,000 - 40,000 /month

Lk Consultants

Thane West, Thane

1 - 5 years Experience in Hardware / Network Engineer

Replies in 24hrs

2 Openings

Full Time

IT Hardware

IT Network

Graduate and above

Males Only

09:00 AM - 06:00 PM | 5 days working

Job Benefits: Cab, Insurance, PF

We have an immediate requirement for the IT Helpdesk position

Mandate - Fluent or average English communication skills with Avg

technical helpdesk knowledge

ROLES & RESPONSIBILITIES

• Handle inbound technical helpdesk calls and tickets from US-based clients.

• Good verbal and written communication skills in English (mandatory for US client

interaction).

• Understand technical issues reported by users and provide first-level troubleshooting as per defined SOPs.

• Log, categorize, and prioritize incidents and service requests accurately on the

ticketing platform.

• Ensure proper documentation of issues, actions taken, and resolution details in the

ticket system.

• Ability to understand customer issues, analyze problems, and follow defined

processes.

• Willingness to work in rotational/night shifts as per US time zones.

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 5 years of experience.

What is the eligibility criteria to apply for this Desktop Support Engineer job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Desktop Support Engineer job?
Ans: This Desktop Support Engineer job will have 5 working days.
Are there any charges applicable while applying or joining this Desktop Support Engineer job?
Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Lk Consultants.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Desktop Support Engineer role?
Ans: There is an immediate opening of 2 Desktop Support Engineer at Lk Consultants
Who can apply for this job?
Ans: Only Male candidates can apply for this Hardware / Network Engineer job.
What are the timings of this Desktop Support Engineer job?
Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.