Desktop Support Engineer

ON DEMAND IT SUPPORT

We are seeking a skilled and reliable On-Demand IT Support Specialist who has strong technical knowledge of computers, laptops, and related hardware/software. The ideal candidate will be responsible for providing timely IT support and troubleshooting services to our international clients. This role requires excellent communication skills, a customer-first mindset, and the ability to work independently.

Key Responsibilities:

Provide remote or on-site support for computers, laptops, printers, and peripheral devices.

Troubleshoot hardware and software issues on Windows and/or macOS systems.

Assist with system setups, installations, upgrades, and basic network support.

Manage IT support tickets and ensure timely resolution.

Communicate with international clients via email, chat, or call in a professional manner.

Document technical issues and resolutions for future reference.

Maintain a high level of customer satisfaction and professionalism.

Requirements:

Strong understanding of computer and laptop hardware and software troubleshooting.

Familiarity with operating systems (Windows/macOS), MS Office, and remote support tools.

Good understanding of basic networking and internet connectivity issues.

Excellent verbal and written communication skills in English.

Previous experience supporting international clients is a plus

• It is a Full Time Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 5 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Kito Infocom Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 2 Desktop Support Engineer at Kito Infocom Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 08:00 AM - 05:00 AM timing.