Desktop support Job description
• Provides technical assistance to customers regarding hardware and software applications.
• Troubleshoots and diagnoses technical issues.
• Assesses and understands user needs and recommends technical fixes.
• Installs new programs, manages updates, and provides technical support.
• Sets up computer hardware systems, installs and upgrades software, and troubleshoots basic IT issues.
• Addresses user tickets related to hardware, software, and networking issues.
• Manages, maintains, and upgrades computer systems and peripherals.
• Trains users on basic hardware and software usage
ELIGIBLITY CRITERIA:
• 2019-2024 Passed out candidates can apply.
• Male candidates are only eligible.