Desktop Support Engineer

Job description:

• Job Tittle: Desktop Support Engineer

• Job Location: Bengaluru

A brief insight -

Get It Rent is a leading and comprehensive platform providing rental IT products in India. We rent out IT equipment for large and small enterprises, including laptops, desktops, printers, servers, networking tools, and other peripherals like CCTV cameras, projectors, and storage devices. Get It Rent prioritizes customer assistance and specifically designs the leasing arrangements that benefit their businesses.

Parent Company: https://www.innovatiview.com/

Division: https://www.getitrent.com/

Key Responsibilities:

1. Should have understanding of laptop /desktop QC & Alteration/repair & technical experience & technical support to the team.

2. Should have expertise of using CRM & its devices hardware & software diagnosing quality tools.

3. Know about ESD / ESD guidelines / quality testing tools and equipment.

4. Should know multiband IT devices (laptop /desktop) /uses /Aesthetics & functional quality checks & guidelines.

5. Should know about multiband device spare parts / firmware installation.

6. Should have strong team lead quality to manage productivity / TAT / process adherence.

7. Should know about spares quality assurance policy and process.

• It is a Full Time Hardware / Network Engineer job for candidates with 2 - 5 years of experience.