Desktop Support Engineer

20,000 - 21,000 /month

Innovative Tech Hub Private Limited

Sector-57 Chandigarh, Chandigarh

1 - 3 years Experience in Hardware / Network Engineer

2 Openings

Full Time

Skills Required

IT Hardware

IT Network

Job Highlights

Graduate and above

Males Only

09:30 AM - 07:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Desktop/Technical Support Engineer L1

Location: Chandigarh

• Attend all the tickets forwarded by Service Desk and Incident management team.

• Ensure tickets under various categories (P1/P2/P3/P4) are resolved within the agreed SLA.

• Working on endpoint devices like Desktops, Laptops, Handheld Devices, Pinter's & Scanners.

• Supporting end users for their hardware, operating system and application related issue.

• Escalate with documented evidences to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service Delivery) and follow up to its closure with a complete resolution.

• Ensure adherence to operational & technical escalation process (escalation matrix)

• Provide accurate information in the shift handovers and on email to the respective Managers.

• Patching and cabling of the Assets and also working on WIFI/ wireless connectivity's.

• Co ordinating with vendors and suppliers while accepting material or handing over in case of new or replacement cases.

• Asset Inventory management - need to capture accurate inventory and share with respective Asset team.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 3 years of experience.

More about this Desktop Support Engineer job

Who is eligible to apply for this Desktop Support Engineer job at Innovative Tech Hub Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like IT Hardware, IT Network for this Desktop Support Engineer job offered by Innovative Tech Hub Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹21,000 per month in this Desktop Support Engineer position.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:30 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-57 Chandigarh, Chandigarh.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There are 2 vacancies for this Desktop Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Desktop Support Engineer, you will work on skills like IT Hardware, IT Network.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Sector-57 Chandigarh, Chandigarh.
Who is the right fit for this Desktop Support Engineer job?
Ans : A candidate having skills like IT Hardware, IT Network with 1-3 years of experience is the right fit for this Desktop Support Engineer job.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹20,000-₹21,000 per month. This is a Full Time job and has 2 openings.