Install and configure software, hardware, networks, printers, and scanners
Installation of Windows 10&11
Monitor system performance and troubleshooting issues and outages.
Setting up user accounts for new users in laptops and desktops.
Manage and coordinate with internet vendor to resolve internet issues/ concerns at office
Laptop set up for new joiners
Responsible for diagnosing, documenting and resolving Hardware related issue
Provide support for all software and application installations such as Office, Outlook, etc.
Troubleshooting and debugging performance issues.
Providing technical support for hardware issues
On site installation and repair computer
Test and re- test parts to ensure they work properly
Testing and verifying hardware and various peripherals
Specify power supply requirements and configuration
Repairing motherboard at L2 level