· Install and configure software, hardware, networks, printers, and scanners
· Installation of Windows 10&11
· Monitor system performance and troubleshooting issues and outages.
· Setting up user accounts for new users in laptops and desktops.
· Manage and coordinate with internet vendor to resolve internet issues/ concerns at office
· Laptop set up for new joiners
· Responsible for diagnosing, documenting and resolving Hardware related issue
· Provide support for all software and application installations such as Office, Outlook, etc.
· Troubleshooting and debugging performance issues.
· Providing technical support for hardware issues
· On site installation and repair computer
· Test and re- test parts to ensure they work properly
· Testing and verifying hardware and various peripherals
· Specify power supply requirements and configuration
· Repairing motherboard at L2 level.