What qualifications and experience are required for this Desktop Support Engineer position?

Candidates should have a 12th Pass and above qualification with 1-5 years of experience.

What is the salary and job type for this role?

The salary for this Desktop Support Engineer job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.

What is the work schedule for this Desktop Support Engineer job?

This Desktop Support Engineer job has 6 days working days and timings from 10:00 AM - 07:00 PM.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Ghatkopar (East), Mumbai.

How many vacancies are there for this Desktop Support Engineer job?

There are 5 vacancies for this Desktop Support Engineer role.

Which candidates are eligible to apply?

Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.

What is the job location for this position?

The job location for this Desktop Support Engineer position is Ghatkopar (East), Mumbai.

What makes this Desktop Support Engineer job a good opportunity?

This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.

Desktop Support Engineer

15,000 - 25,000 /month

Creative Plus Nettrade Llp

Ghatkopar (East), Mumbai

1 - 5 years Experience in Hardware / Network Engineer

5 Openings

Full Time

Job Highlights

12th Pass and above

Males Only

10:00 AM - 07:00 PM | 6 days working

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary

We are looking for a skilled and dedicated Desktop Support Engineer to provide technical support to end users, troubleshoot hardware and software issues, and ensure smooth functioning of IT infrastructure. The ideal candidate should have good technical knowledge, troubleshooting skills, and the ability to resolve IT-related issues within defined timelines.

Roles & Responsibilities

Provide L1/L2 technical support to employees for desktop, laptop, and IT-related issues.
Install, configure, and troubleshoot Windows 10/11 operating systems.
Troubleshoot hardware issues related to desktops, laptops, printers, scanners, keyboards, and other peripherals.
Install and configure software, applications, antivirus, and security updates.
Provide support for MS Office, Outlook, Microsoft 365, and MS Teams.
Manage user accounts, password resets, and account unlocks in Active Directory.
Troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity issues.
Configure and troubleshoot printers and network devices.
Maintain IT asset inventory and update hardware/software records.
Monitor and resolve IT support tickets within SLA timelines.
Coordinate with network and server teams for escalated issues.
Ensure proper documentation of incidents and resolutions.

Required Skills & Qualifications

Bachelor's degree or Diploma in IT, Computer Science, or a related field.
1–3 years of experience in Desktop Support / IT Support.
Good knowledge of Windows 10/11 troubleshooting.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN).
Hands-on experience with Active Directory.
Knowledge of Microsoft Office, Outlook, and Microsoft 365.
Experience in hardware and software troubleshooting.
Good communication and problem-solving skills.
Ability to work independently and handle multiple support requests.

Preferred Skills

Knowledge of ITIL and ticketing tools such as ServiceNow, Jira, or Freshservice.
Basic knowledge of remote support tools such as AnyDesk and TeamViewer.
Knowledge of endpoint security and antivirus management.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 5 years of experience.

More about this Desktop Support Engineer job

What qualifications and experience are required for this Desktop Support Engineer position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Desktop Support Engineer job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkopar (East), Mumbai.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There are 5 vacancies for this Desktop Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Ghatkopar (East), Mumbai.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.