Desktop Support Engineer

Job Title: Desktop Hardware Engineer

Job Summary

We are seeking a skilled Desktop Hardware Engineer to install, maintain, and troubleshoot desktop computers, laptops, peripherals, and related hardware. The role focuses on ensuring smooth day-to-day IT operations by providing timely hardware support to end users.

Key Responsibilities

• Install, configure, and maintain desktops, laptops, printers, and peripherals

• Diagnose and troubleshoot hardware issues and perform repairs or replacements

• Assemble, upgrade, and test computer hardware components

• Perform preventive maintenance on IT equipment

• Support operating system installations and basic software setup

• Maintain inventory of hardware assets and spare parts

• Coordinate with vendors for warranty claims and repairs

• Provide on-site and remote desktop support to end users

• Document issues, solutions, and system configurations

Skills & Qualifications

• Diploma or degree in Computer Hardware, IT, or related field

• Strong knowledge of desktop and laptop hardware components

• Experience with Windows OS installation and troubleshooting

• Familiarity with BIOS/UEFI, drivers, and firmware updates

• Basic knowledge of networking concepts (LAN, WAN, cabling)

• Ability to use diagnostic tools and follow troubleshooting procedures

Experience

• 1–3 years of experience in desktop hardware support or IT support roles

• Freshers with strong technical knowledge may be considered

Personal Attributes

• Strong problem-solving and analytical skills

• Good communication and customer service skills

• Ability to work under pressure and meet deadlines

• Willingness to travel or provide on-site support if required

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 5 years of experience.