Job Title: Desktop Support Engineer
Location: Gurgaon
Experience: 2.5–3 Years
Salary/CTC: ₹3.0–4.5 LPA
Shift: Rotational Shift (General / Morning / Night)
Gender Preference: Male
Joining: Immediate Joiners
Interview Rounds: 2 Rounds
### Key Responsibilities & Skills
Strong knowledge and hands-on experience in •computer hardware troubleshooting••.
Good working knowledge of •Windows 11 OS••.
Experience in •OS deployment through network boot••.
Troubleshooting •BitLocker•• issues.
Handling and troubleshooting •Video Conferencing (VC) systems••.
Installation and troubleshooting of VPNs such as •GlobalProtect and Cisco AnyConnect••.
• Identify network-related issues and route them to the appropriate team.
Basic knowledge of networking commands such as •Ping, TCPing, NSLookup and Tracert••.
Basic knowledge of •SCCM / Intune••.
Installation of missing •Windows patches•• on user machines.
Setup and troubleshooting of •network printers••.
• Installation of various software as per business requirements.
Troubleshooting end-user technical issues related to •Outlook, Windows OS, MS Office and other software••.
Installation and configuration of •OneDrive•• and enabling sync.
Troubleshooting hardware issues and coordinating with •authorized vendors•• through case logging.
Please Note:
Candidates must have 2.5–3 years of relevant Desktop Support experience. Please share the best-matched CVs with us.
Contact: 📞 9310224396