Desktop Support Engineer

15,000 - 25,000 /month

Care Infotech

Sanand, Ahmedabad

2 - 5 years Experience in Hardware / Network Engineer

2 Openings

Full Time

Skills Required

Computer Repair

IT Hardware

IT Network

Job Highlights

Diploma and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Desktop Support Engineer responsible for providing technical support, troubleshooting hardware/software issues, and maintaining IT systems for end users. The candidate should have basic networking knowledge, operating system troubleshooting skills, and good communication abilities.

Key Responsibilities

Install, configure, and troubleshoot desktops, laptops, printers, and scanners.
Provide support for Windows OS, MS Office, Outlook, and basic applications.
Troubleshoot hardware issues such as RAM, HDD/SSD, motherboard, SMPS, etc.
Configure and troubleshoot network connectivity issues (LAN/Wi-Fi).
Install and configure antivirus and software updates.
Handle user complaints through calls, emails, or ticketing systems.
Support remote users using remote desktop tools.
Manage user accounts, password reset, and email configuration.
Coordinate with vendors for hardware replacement and warranty support.
Maintain IT asset inventory and daily service reports.
Ensure timely closure of assigned support tickets.

Required Skills

Knowledge of Windows 10/11 installation & troubleshooting
Basic Networking (IP, DNS, LAN, Wi-Fi)
Hardware troubleshooting knowledge
MS Office & Outlook support
Printer installation and troubleshooting
Remote support tools knowledge
Good communication and problem-solving skills

Preferred Qualifications

Diploma / Bachelor’s Degree in IT, Computer Science, or related field
Basic certifications like:
- CompTIA A+
- N+
- Hardware & Networking

Additional Requirements

Willingness to travel for onsite support (if required)
Ability to work in rotational shifts or field support
Team player with customer handling skills

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 2 - 5 years of experience.

More about this Desktop Support Engineer job

What skills and experience do you need for this Desktop Support Engineer job?
Ans : To apply for this Desktop Support Engineer job, candidates should have skills like Computer Repair, IT Hardware, IT Network along with 2-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Desktop Support Engineer position.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanand, Ahmedabad.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There are 2 vacancies for this Desktop Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 2-5 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Desktop Support Engineer, you will work on skills like Computer Repair, IT Hardware, IT Network.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Sanand, Ahmedabad.
Who is the right fit for this Desktop Support Engineer job?
Ans : A candidate having skills like Computer Repair, IT Hardware, IT Network with 2-5 years of experience is the right fit for this Desktop Support Engineer job.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.