Desktop Support Engineer

18,000 - 25,000 /month

Bn Digitech Private Limited

Aashirwaad Chowk, Delhi

1 - 5 years Experience in Hardware / Network Engineer

10 Openings

Full Time

Contract

Skills Required

IT Network

Job Highlights

Diploma and above

All genders

10:00 AM - 05:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

1. Technical Troubleshooting

First-Call Resolution: Resolve common issues related to Windows 10/11, Microsoft 365 apps, and browser configurations.

Hardware Support: Perform basic troubleshooting for desktops, laptops, printers, and docking stations.

Connectivity: Assist users with Wi-Fi connectivity, VPN login issues, and basic network troubleshooting (e.g., checking IP configurations).

2. Installation & Deployment

System Imaging: Assist in OS deployment using tools like SCCM or MDT.

Software Installation: Remotely or physically install authorized software and drivers.

User Onboarding: Set up workstations for new hires, including monitors, peripherals, and initial login configurations.

3. Identity & Access Management

Password Resets: Handle AD/Azure AD password resets and account unlocks.

Email Configuration: Set up Outlook profiles and troubleshoot synchronization issues on mobile and desktop.

4. Ticket & Asset Management

Documentation: Log all interactions in the ITSM tool (ServiceNow, Freshservice, etc.) with accurate categorization and resolution notes.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 5 years of experience.

More about this Desktop Support Engineer job

What qualifications and experience are required for this Desktop Support Engineer position?
Ans : Candidates should have a Diploma and above qualification with 1-5 years of experience and skills like IT Network.
What is the salary and job type for this role?
Ans : The salary for this Desktop Support Engineer job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 10:00 AM - 05:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aashirwaad Chowk, Delhi.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There are 10 vacancies for this Desktop Support Engineer role.
Is this job open for all genders?
Ans : Yes, this Desktop Support Engineer job is open for both male and female candidates.
What are the key responsibilities of this Desktop Support Engineer job?
Ans : As a Desktop Support Engineer, key responsibilities include skills like IT Network. This role is part of Hardware / Network Engineer category.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Aashirwaad Chowk, Delhi.
Who is the right fit for this Desktop Support Engineer job?
Ans : A candidate having skills like IT Network with 1-5 years of experience is the right fit for this Desktop Support Engineer job.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.