A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 30,000 /month
Amtrade
Malad (West), Mumbai
2 - 6 years Experience in Hardware / Network Engineer
Full Time
Job Title: IT Support Executive
Location: Mumbai
Job Summary
Manage IT onboarding and offboarding of employees.
Create, reset, modify, and deactivate official email IDs, passwords, and user access.
Allocate IT assets to employees and maintain asset handover records.
Deactivate employee accounts and verify return of IT assets during offboarding.
Maintain and update IT asset inventory reports for all company centers.
Conduct monthly IT asset audits and ensure devices are in proper working condition.
Maintain records of damaged, faulty, missing, or non-functional IT devices.
Provide technical support for laptops, desktops, printers, mobile devices, keyboards, mice, and other peripherals.
Troubleshoot LAN, internet, network, and Wi-Fi connectivity issues.
Install, configure, and update Windows, drivers, and authorized software.
Detect, remove, and prevent viruses, malware, and other security threats.
Coordinate with IT vendors for procurement, repairs, servicing, warranty claims, and replacements.
Visit company centers for IT asset verification, inventory checks, and technical support.
Maintain accurate records of asset name, model, serial number, and assigned user.
Ensure regular preventive maintenance, system health checks, and timely issue resolution.
Assist with CRM-related technical queries whenever required.
Ensure proper documentation and smooth IT operations across all company locations.
