Computer Hardware Engineer

15,000 - 25,000 /month

Turbonet Systems Private Limited

Thane West, Thane

1 - 4 years Experience in Hardware / Network Engineer

2 Openings

Full Time

Skills Required

CCTV Monitoring

Computer Repair

IT Hardware

IT Network

Mobile Repair

SQL

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Turbonet Systems Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Provide customer support related to Firewall configuration and Network troubleshooting
Offer assistance for Active Directory (AD) user management, access issues, and basic troubleshooting
Support customers with NAS backup configuration, monitoring, and issue resolution
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 1- 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 1 - 4 years of experience.

More about this Computer Hardware Engineer job

What skills and experience do you need for this Computer Hardware Engineer job?
Ans : To apply for this Computer Hardware Engineer job, candidates should have skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network, Mobile Repair, SQL along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Computer Hardware Engineer position.
What is the work schedule for this Computer Hardware Engineer job?
Ans : This Computer Hardware Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Computer Hardware Engineer job?
Ans : There are 2 vacancies for this Computer Hardware Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Computer Hardware Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Computer Hardware Engineer, you will work on skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network, Mobile Repair, SQL.
What is the job location for this position?
Ans : The job location for this Computer Hardware Engineer position is Thane West, Mumbai.
Who is the right fit for this Computer Hardware Engineer job?
Ans : A candidate having skills like CCTV Monitoring, Computer Repair, IT Hardware, IT Network, Mobile Repair, SQL with 1-4 years of experience is the right fit for this Computer Hardware Engineer job.
What makes this Computer Hardware Engineer job a good opportunity?
Ans : This Computer Hardware Engineer job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.