This is a full-time role for an Information Technology Support Technician at Shubh Enterprises. As an IT Support Technician, you will be responsible for providing technical assistance and support to clients. You will troubleshoot hardware and software problems, set up and maintain computer systems, and assist with network management. This role is located in Dehradun and is an on-site position.
Qualifications
Proven experience as an IT Support Technician or similar role
Strong knowledge of computer hardware, software, and networks
Excellent problem-solving and communication skills
Ability to diagnose and resolve technical issues
Experience with ticketing systems and remote support tools
Basic knowledge of Active Directory, Windows operating systems, and Microsoft Office Suite
Ability to prioritize and manage multiple tasks
Strong attention to detail
Customer-oriented approach
Previous experienced in a customer service role is a plus.