Computer Hardware Engineer

JOB OPENING – LAPTOP HARDWARE SERVICE TECHNICIAN (L2)•

We are hiring an experienced Laptop Hardware Service Technician (L2) for our HP Authorised Service Center in Mumbai.

Position: Laptop Hardware Service Technician – L2

Experience: Minimum 2 Years

Salary: ₹25,000 per month

Job Location: Mumbai

Job Type: Full-Time

•Work Profile:• On-Site / Field Job

### Job Responsibilities:

Diagnose and repair laptop hardware issues including motherboard, display, keyboard, battery, touchpad, SSD/HDD, RAM, hinges, and other internal components•.

Perform on-site laptop hardware repairs• at customer locations.

Install, configure and troubleshoot Windows OS, drivers, BIOS, firmware and software•.

• Handle warranty and out-of-warranty service cases as per company processes.

• Visit customer locations for service calls and provide timely updates.

Prepare and maintain accurate service reports, job sheets and repair documentation•.

Follow ESD, quality and safety guidelines• during repairs.

Complete service calls within defined TAT and SLA•.

### Skills Required:

Minimum 2 years of hands-on experience in laptop hardware repair•.

• Strong knowledge of laptop hardware troubleshooting and component replacement.

Experience in field/on-site laptop repair•.

Good knowledge of Windows, drivers, BIOS, firmware and basic networking•.

• Ability to independently diagnose hardware faults and provide effective solutions.

• Good customer-handling and communication skills.

Willingness to travel across Mumbai for on-site service calls•.

• Experience with HP, Lenovo, Dell, ASUS or other laptop brands will be an added advantage.

### Key Competencies:

• Laptop Hardware Troubleshooting

• Hardware Component Replacement

• Windows & Software Troubleshooting

• BIOS/Firmware Updates

• Customer Handling

• Field Service & Time Management

• Documentation & Reporting

Salary: ₹25,000/- per month

Location: Mumbai

Interested candidates can share their CV / contact HR for an interview.

Call 9987849997

• It is a Full Time Hardware / Network Engineer job for candidates with 2 - 6+ years Experience.