LAPTOP & DESKTOP REPAIR TECHNICIAN – FIELD SERVICE
We are looking for skilled and experienced Laptop & Desktop Repair Technicians for HP and Dell systems. The technician will be responsible for both workshop and field-service jobs, including customer-site visits.
Key Skills Required
Hands-on experience in HP & Dell Laptop and Desktop repair
Strong knowledge of hardware troubleshooting and diagnosis
Laptop/Desktop motherboard troubleshooting and component-level repair
Knowledge of SMPS, RAM, HDD/SSD, CPU, motherboard and power-related issues
Laptop display, keyboard, touchpad, battery, charging and DC jack replacement/repair
Experience in Windows installation, formatting and software troubleshooting
Driver installation, BIOS configuration and system optimization
Data backup, OS installation and basic data recovery knowledge
Troubleshooting of boot failure, blue screen, overheating, no display and power issues
Printer, networking and peripheral troubleshooting will be an added advantage
Ability to diagnose problems and provide appropriate repair solutions at customer locations
Good communication and customer-handling skills
Ability to prepare service reports and explain repair requirements to customers
Mandatory Requirement
🏍️ Own Bike/Two-Wheeler is MANDATORY
The technician must have their own bike/two-wheeler and valid driving licence because the job involves regular field visits to customer locations.
Preferred Experience
1–5 years of relevant experience in laptop & desktop repair
Experience with HP and Dell systems preferred
Candidates with strong practical repair skills and field-service experience will be given preference.
Job Responsibilities
Visit customer sites for laptop/desktop service calls
Diagnose and repair HP & Dell systems
Perform hardware and software troubleshooting
Replace defective components and parts
Maintain service records and job reports
Coordinate with the service team regarding field assignments
Ensure professional customer service and timely completion of service calls
Job Type: Full-Time
Role: Laptop & Desktop Repair Technician / Field Service Engineer
Location: Field-based
Two-Wheeler: Mandatory