Telecaller

Position Overview:
We are looking for a motivated and persuasive Telecaller to join our Loan Services team. The primary responsibility is to contact potential customers, explain available loan products, qualify leads, and guide them through the loan application process. The ideal candidate should have strong communication skills and a good understanding of loan products.

Key Responsibilities:

• Make outbound calls to potential customers to promote loan products such as personal loans, business loans, home loans, or vehicle loans.

• Explain loan features, eligibility criteria, interest rates, and documentation requirements in a clear and simple manner.

• Generate and qualify leads based on customer needs and financial profile.

• Handle inbound calls from customers seeking information about loan options.

• Assist customers with the loan application process and follow up on pending documents.

• Maintain accurate customer records, follow-up details, and status updates in CRM or databases.

• Achieve daily and monthly call targets and conversion goals.

• Build trust with customers and maintain positive customer relationships.

• Ensure compliance with company policies and financial regulations.

• Coordinate with the sales and credit team to ensure smooth loan processing.

Required Skills:

• Excellent verbal communication and convincing skills.

• Basic knowledge of loan products and financial terms.

• Good listening skills and the ability to understand customer needs.

• Strong customer service and follow-up abilities.

• Ability to handle rejections and maintain a positive attitude.

• Basic computer skills and familiarity with CRM tools.

Qualifications:

• Higher education is an advantage.

• Prior experience in telecalling or loan sales is preferred but not mandatory.

• Training will be provided for eligible candidates.

Personal Attributes:

• Confident and goal-oriented

• Polite and patient

• Professional and trustworthy with sensitive information

• Strong work ethic and willingness to learn

• It is a Full Time Field Sales job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ringus Infra Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Ringus Infra Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Field Sales job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 10:00 AM - 06:00 PM timing.