A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
30,000 - 40,000 /month
Nisiki India Private Limited
Howrah, Kolkata
1 - 3 years Experience in Field Sales
Full Time
Job Title: Customer Success Manager (CSM) Nisiki is a manufacturer of high precision electro-mechanical components and a Total Solution Provider for the success of more than 600+ OEM customers. As a CSM, you will be part of a sales team handling domestic and global OEM customers. Nisiki components are highly critical and essential for the customer’s finished product. A CSM must propose Nisiki components as a techno commercial solution for the success of our customer and as a result contribute to the growth of Nisiki.
Basic Requirements:
Bachelor’s degree in Mechanical or Electrical Engineering.
Professional Experience: Min 3-5 years.
Base Location: Kolkata
Willingness to travel extensively and work with customer.
Excellent communication and interpersonal skills.
Soft Skills: MS Office - Word/Excel.
Responsibilities:
A CSM must have frequent personal face to face meetings with Key Decision Makers (KDM) across all departments at the OEM customer's organization.
A CSM should understand the customer's product and manufacturing process in depth.
A CSM needs to identify the customer's various obstacles or pain points and provide a logical techno-commercial solution.
A CSM must ensure that they are working towards the success of our OEM customers. Required capabilities
Constant differentiation of Nisiki from competition.
Educate the KDMs on PROP.
Speedy extraction of truthful information (data) from KDMs. Permanent rule of OEM procurement, (PROP): For their own business survival and growth, an OEM must necessarily buy their components from the best available global vendor and allocate major SOB to that vendor.
