Team Leadership & Development:
Manage, motivate, and mentor a team of sales representatives.
Provide training, coaching, and guidance to improve sales skills and performance.
Conduct performance reviews and 1:1 meetings to support team growth.
Sales Strategy & Planning:
Collaborate with sales management to develop and implement sales strategies and tactics.
Set sales targets for the team and individual members to achieve goals.
Analyze sales data and market trends to identify opportunities for improvement.
Sales Operations & Performance:
Monitor team and individual performance, providing regular feedback.
Ensure effective execution of sales plans and strategies.
Manage sales data and maintain accurate records of leads, prospects, and sales activities.
Customer & Stakeholder Management:
Build and maintain strong relationships with existing and new customers.
Handle escalated customer queries and complaints professionally.
Collaborate with other departments to optimize sales efforts.
Administrative & Policy Adherence:
Ensure the team adheres to company policies, standards, and procedures.
Control expenses and work within budgetary guidelines.