Sales & Marketing Executive

🔹 Sample B2C Job Description (Customer Service Representative)

Job Title: Customer Service Representative (B2C)

Location: [City, State]
Job Type: Full-time
Industry: Retail / E-Commerce / Service Industry

Job Summary:

We are seeking a dedicated and customer-focused Customer Service Representative to join our B2C team. The ideal candidate will manage direct interactions with customers, resolve inquiries, handle complaints, and ensure a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in-person.

• Assist with orders, returns, and product information.

• Resolve complaints in a professional and empathetic manner.

• Maintain knowledge of products and promotions.

• Update customer accounts and manage CRM tools.

• Work closely with sales, marketing, and logistics teams to ensure smooth service delivery.

Qualifications:

• High school diploma or equivalent (Bachelor’s preferred).

• 1+ years of experience in customer service or retail.

• Strong communication and interpersonal skills.

• Problem-solving ability with attention to detail.

• Proficiency with computers and CRM software.

• It is a Full Time Field Sales job for candidates with 6 months - 3 years of experience.

More about this Sales & Marketing Executive job

1. What is the eligibility criteria to apply for this Sales & Marketing Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Sales & Marketing Executive job?
   Ans: This Sales & Marketing Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales & Marketing Executive job?
   Ans: No, there is no fee applicable for applying this Sales & Marketing Executive job and during the employment with the company, i.e., WYTE PRINT INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales & Marketing Executive role?
   Ans: There is an immediate opening of 9 Sales & Marketing Executive at WYTE PRINT INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Sales & Marketing Executive job?
   Ans: This Sales & Marketing Executive job has 09:00 AM - 06:00 PM timing.