Key Responsibilities
1. Field Sales and Customer Visits
Visit potential customers, shops, offices, schools, factories, warehouses, commercial establishments, and corporate clients to generate new business.
Identify customers who require CCTV cameras, GPS tracking devices, biometric attendance systems, access control systems, video door phones, networking solutions, and other security products.
Conduct regular field visits to develop new customer relationships and increase sales opportunities.
Explain product features, benefits, pricing, and suitable solutions according to customer requirements.
Build a strong network of local businesses, dealers, distributors, and corporate customers.
2. Office-Based Sales and Lead Generation
Make outbound calls to potential customers and follow up on existing leads.
Contact prospects through telephone calls, WhatsApp, emails, and other professional communication channels.
Understand customer requirements and recommend suitable products and services.
Schedule appointments and arrange meetings with interested customers.
Maintain regular communication with prospects until the sales opportunity is converted or closed.
3. Customer Convincing and Sales Conversion
Use effective communication, negotiation, and convincing skills to convert interested prospects into paying customers.
Understand customer concerns regarding price, quality, features, installation, and after-sales support.
Explain the value and benefits of the company's products instead of focusing only on pricing.
Handle customer objections professionally and provide appropriate solutions.
Follow up consistently with customers who have requested quotations or shown interest in purchasing.
Work towards improving the lead-to-sale conversion rate and achieving assigned sales targets.
4. Product Promotion
The candidate will promote the company's security and technology solutions, including:
CCTV cameras and Wi-Fi cameras.
GPS tracking devices and vehicle tracking solutions.
Biometric attendance systems.
Access control systems and smart locks.
Video door phones.
Networking and Wi-Fi solutions.
Other security and surveillance products offered by the company.
Product training and relevant sales support will be provided as required.
5. Business Development
Identify new markets, customer segments, and business opportunities.
Generate leads independently through field research, references, networking, and cold calling.
Develop relationships with business owners, purchase managers, administrative teams, fleet operators, and other potential buyers.
Explore opportunities for repeat business, referrals, and long-term customer relationships.
Contribute ideas and strategies to improve sales performance and expand the company's customer base.
6. Sales Reporting and Coordination
Maintain accurate daily records of calls, field visits, leads, customer meetings, quotations, follow-ups, and sales closures.
Submit daily sales activity reports to the reporting manager.
Coordinate with the technical team for product demonstrations, installation requirements, and customer queries.
Follow up on quotations and pending purchase decisions.
Maintain professional communication with customers and internal team members.