Contact leads and existing customers through inbound and outbound calls to explain real estate projects and services.
Contact new and existing customers using approved calling scripts.
Collect customer details and understand their property requirements.
Answer customer queries and provide accurate project information.
Arrange and coordinate site visits; accompany customers to the site when required.
Maintain call records and regularly update the customer database/CRM.
Follow up with leads and support the sales team in closing deals.
Ensure timely follow-ups and maintain strong customer relationships.