Sales Manager

# RESQ2

# JOB DESCRIPTION (JD)

## Position: Area Sales Manager (ASM)

**Company:** ResQ2

**Department:** Sales & Business Development

**Reports To:** Management

**Location:** Assigned District

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# About ResQ2

ResQ2 is a technology-driven Roadside Assistance (RSA) platform committed to providing fast, reliable, and professional emergency roadside assistance services across India. Our mission is to build a strong district-wise network of customers and service partners while delivering exceptional service quality.

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# Job Summary

The Area Sales Manager (ASM) shall be responsible for establishing, managing, and expanding ResQ2's operations within the assigned district. The ASM will recruit, train, supervise, and lead Business Development Executives (BDEs), develop business opportunities, onboard service partners, achieve revenue and collection targets, and ensure smooth district operations.

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# Compensation

* The **Area Sales Manager (ASM)** shall receive a **gross monthly salary ranging from ₹30,000/- to ₹40,000/-**, depending on qualifications, experience, district business potential, and Management approval.

* The exact salary shall be specified in the individual Appointment Letter issued by ResQ2.

* In addition to the monthly salary, the ASM may be eligible for performance-based incentives as per the Company's approved Incentive Policy.

* Salary shall be subject to applicable statutory deductions, where applicable.

* Salary payment shall be governed by the Company's **Salary Performance Policy** and shall depend upon the achievement of approved district business targets.

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# Key Responsibilities

## 1. District Development

* Develop and manage the assigned district as an independent business unit.

* Prepare district-wise business expansion plans.

* Identify new business opportunities and growth areas.

* Ensure continuous market expansion and customer acquisition.

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## 2. Recruitment, Manpower Planning & Salary Recommendation

The ASM shall have the authority and responsibility to:

* Assess the business potential of the assigned district.

* Determine the number of Business Development Executives (BDEs) required for effective district operations.

* Recruit, interview, evaluate, and recommend suitable candidates for appointment as BDEs.

* Conduct final interviews and recommend selected candidates to the Management.

* Recommend the salary package, incentives, and compensation for each BDE based on qualifications, experience, local market conditions, and district business requirements.

* Plan and manage the district manpower budget efficiently.

* Allocate work areas, territories, daily activities, and monthly targets to every BDE.

* Conduct induction, training, coaching, and regular performance reviews.

* Recommend promotions, transfers, salary revisions, disciplinary actions, or termination of BDEs based on performance.

**Note:** The final approval for recruitment, salary, incentives, promotions, and termination shall remain solely with the Management of ResQ2.

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## 3. Team Leadership

* Lead, motivate, and supervise all BDEs within the assigned district.

* Monitor attendance, productivity, discipline, and reporting.

* Conduct daily meetings and weekly performance reviews.

* Ensure adherence to Company policies and operational standards.

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## 4. Sales & Business Development

* Achieve monthly sales, registration, and collection targets.

* Build relationships with garages, workshops, towing operators, tyre dealers, battery dealers, hospitals, hotels, fuel stations, insurance partners, and other service providers.

* Conduct corporate visits, society campaigns, dealership visits, and promotional activities.

* Increase ResQ2 membership sales and service partner registrations.

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## 5. Operations & Customer Service

* Ensure smooth execution of all district operations.

* Resolve customer complaints and operational issues promptly.

* Coordinate with service partners for timely roadside assistance.

* Maintain high customer satisfaction and service quality.

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## 6. Reporting & Compliance

* Submit Daily, Weekly, and Monthly MIS reports.

* Maintain accurate records of recruitment, registrations, collections, expenses, and district performance.

* Ensure compliance with all Company policies, SOPs, and legal requirements.

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# Key Performance Indicators (KPIs)

The ASM shall be evaluated on:

* District revenue and collections.

* Membership sales.

* Customer registrations.

* Service partner onboarding.

* BDE recruitment and retention.

* Team productivity.

* Customer satisfaction.

* Reporting accuracy.

* Overall district profitability.

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# Revenue Target Policy

The monthly district collection target shall be **a minimum of two (2) times the total monthly salary cost** of the ASM and all BDEs working within the district.

**Example:**

* ASM Salary: ₹30,000

* BDE Team Salary: ₹1,70,000

* Total Salary Cost: ₹2,00,000

* Minimum Monthly Collection Target: ₹4,00,000

The ASM shall prepare manpower planning in such a manner that the district consistently achieves or exceeds this target.

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# Incentive Policy

If the district collection exceeds the approved monthly target, the ASM shall be eligible for a **5% Performance Incentive**, subject to:

* Achievement of operational KPIs.

* Compliance with Company policies.

* Approval by the Management.

* No major disciplinary or customer service issues.

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# Salary Performance Policy

Salary shall be linked to the overall district performance.

Illustrative examples:

* 100% Target Achievement – Full salary payable.

* 75% Target Achievement – Up to 75% salary may be approved.

* 50% Target Achievement – Up to 50% salary may be approved.

The ASM shall recommend salary distribution among BDEs based on:

* Individual collections.

* Sales performance.

* Attendance.

* Productivity.

* Discipline.

* Target achievement.

* Customer feedback.

The final approval of all salary payments shall remain solely with the Management of ResQ2.

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# Qualification

* Graduate in any discipline (preferred).

* Minimum 2 years' experience in Sales, Marketing, Business Development, Automobile, Insurance, Roadside Assistance, or related industries.

* Strong leadership and recruitment skills.

* Good communication, negotiation, and decision-making abilities.

* Basic computer knowledge and smartphone proficiency.

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# Skills Required

* Leadership & Team Management

* Recruitment & Interviewing

* Sales & Business Development

* Market Analysis

* Customer Relationship Management

* Negotiation

* Performance Management

* Reporting & MIS

* Budget Planning

* Strategic Thinking

* Problem Solving

* Time Management

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# Working Conditions

* Full-time field-based role.

* Six working days per week.

* Extensive travel within the assigned district.

* Availability beyond normal working hours whenever business requires.

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# Code of Conduct

The ASM shall:

* Maintain the highest standards of professionalism and integrity.

* Protect confidential Company information.

* Represent ResQ2 professionally before customers, partners, and government authorities.

* Avoid conflicts of interest.

* Follow all Company policies, operational guidelines, and Management instructions.

* Maintain ethical business practices at all times.

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# Company Rights

ResQ2 reserves the absolute right to modify job responsibilities, reporting structure, assigned district, recruitment policies, salary structures, incentive schemes, revenue targets, operational guidelines, and any employment terms based on business requirements.

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# Employee Acceptance

I have read, understood, and agree to perform my duties and responsibilities as outlined in this Job Description and shall comply with all Company policies and Management instructions.

**Employee Name:** ____________________________

**Signature:** _________________________________

**Date:** ____ / ____ / 20____

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## For ResQ2

**Authorized Signatory:** ______________________

**Name:** ____________________________________

**Designation:** _______________________________

**Company Seal**

• It is a Full Time Field Sales job for candidates with 6 months - 1 years of experience.