Sales Executive

A Jewelry Salesman is responsible for assisting customers in selecting and purchasing jewelry items such as gold, silver, diamond, and gemstone products. The role focuses on delivering excellent customer service, maintaining product knowledge, and achieving sales targets.

Key Responsibilities

1. Customer Handling

• Greet customers politely and understand their requirements.

• Assist customers in selecting suitable jewelry based on budget, occasion, and preferences.

• Build trust and long-term relationships with customers.

2. Product Knowledge

• Maintain strong knowledge of gold, silver, diamond, and gemstone jewelry.

• Explain product details such as purity (e.g., HUID), weight, pricing, and making charges.

• Stay updated with latest jewelry trends and designs.

3. Sales & Target Achievement

• Achieve daily, weekly, and monthly sales targets.

• Upsell and cross-sell products (e.g., matching sets, silver items).

• Promote offers, schemes, and new collections.

4. Billing & Documentation

• Assist in billing process and ensure accurate invoicing.

• Handle basic documentation related to sales.

5. Inventory Support

• Help in displaying and organizing jewelry items.

• Ensure proper handling and safety of high-value items.

• Inform management about stock shortages or fast-moving products.

6. Store Presentation

• Maintain cleanliness and attractive display of showroom.

• Ensure products are well-arranged and appealing.

7. Customer Feedback

• Encourage customers to give reviews (offline or online).

• Handle complaints politely and escalate when needed.

Required Skills

• Good communication and interpersonal skills

• Basic knowledge of jewelry (training can be provided)

• Sales and negotiation skills

• Trustworthy and responsible (very important in jewelry business)

• Basic computer knowledge for billing

Preferred Qualifications

• 12th pass or above

• Experience in retail or jewelry sales (preferred but not mandatory)

Work Environment

• Jewelry showroom / retail store

• Standing job with customer interaction throughout the day

Performance Metrics

• Sales targets achieved

• Customer satisfaction

• Repeat customers

• Product knowledge and upselling ability

• It is a Full Time Field Sales job for candidates with 6 months - 6+ years Experience.