Sales Executive

Position Overview

We are looking for dynamic and persuasive Inside Sales Executives to join our Assisted Buying Team. This role plays a crucial part in reviving and converting leads who have shown interest in our platform but haven’t completed their purchase journey. These high-intent leads include customers who have added items to their cart but not completed the purchase, browsed products without transacting, registered on the platform without making a purchase, received cashback or promotional credits in their accounts, or connected with us via call, chat, WhatsApp, or website enquiries. The role is sales-driven, involving both outbound and inbound calling, with the objective of identifying and activating any potential opportunities and guiding customers toward successful conversion.

Key Responsibilities

·         Engage with potential customers who have:

·         Added items to cart but not completed the purchase

·         Browsed products but did not make any transaction

·         Registered on the platform without transacting

·         Received cashback or promotional credits in their accounts, etc

·         Have connected via Call, Chat, WhatsApp or website enquiries.

·         Make timely and persuasive outbound calls to re-engage these leads.

·         Handle inbound inquiries via Call/Chat/WhatsApp or Website and assist customers in navigating their buying journey.

·         Understand customer needs, address concerns, and recommend the right products.

·         Route interested customers to the nearest store, if required, for offline exploration.

·         Work closely with the marketing and CRM teams to action warm leads efficiently.

·         Maintain detailed records of interactions and follow-ups using internal tools/CRM.

·         Consistently meet or exceed sales and conversion targets.

·         Provide feedback to internal teams on customer patterns and potential improvements in the buying journey.

• It is a Full Time Field Sales job for candidates with 1 - 3 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., Pepperfry.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 20 Sales Executive at Pepperfry
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Field Sales job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has 09:00 AM - 06:00 PM timing.