Sales Executive

Junior Sales Executive – Garment Market (Tags & Labels)

Position Title

Junior Sales Executive – Tags & Labels

Location

Indore – Garment Market Area

Department

Sales & Customer Coordination

Reporting To

Sales Head / Owner

Purpose of Role

To generate and manage sales of garment tags, labels, stickers, printed material, and related products in the Indore garment market through company leads, door-to-door visits, follow-up, product demonstration, order booking, dispatch coordination, and payment collection.

Job Responsibilities

1. Lead Handling

• Company will provide leads daily.

• Contact all assigned leads by call and WhatsApp within same day.

• Maintain complete status of every lead.

• No lead should remain pending without follow-up.

2. Door-to-Door Market Visit

• Visit garment shops, manufacturers, wholesalers, boutiques, and factories in Indore garment market.

• Meet new customers directly and introduce company products.

• Collect customer details and add them into LMS / register.

• Daily minimum market visits as instructed by Sales Head.

3. Product Demonstration

• Carry tag, label, sticker, barcode, and sample book during visits.

• Show customer available quality, material, design, size, printing, and finishing options.

• Explain product difference, pricing, delivery time, and best option according to customer requirement.

• Give full product demo and solve customer doubts.

4. Customer Requirement Collection

• Understand customer requirement for:

  • Size

  • Material

  • Color

  • Quantity

  • Printing Type

  • Delivery Date

• Take sample photo or existing label copy if required.

5. Quotation & Rate Discussion

• Share rate and quotation with customer.

• Negotiate rate within approved range.

• If special rate is required, take owner approval before final commitment.

• Convert inquiry into order.

6. Full Customer Service Responsibility

• The sales executive will handle complete customer service from first inquiry until final payment.

• Responsibilities include:

  • Inquiry handling

  • Product demo

  • Rate confirmation

  • Order booking

  • Dispatch coordination

  • LR sharing

  • Complaint handling

  • Payment follow-up

7. Order Booking

• Take confirmed order from customer.

• Fill order form correctly with:

  • Customer Name

  • Product Details

  • Quantity

  • Rate

  • Dispatch Date

  • Payment Terms

• Enter order into LMS / ERP / register.

• Take approval from owner.

8. Dispatch Coordination

• Coordinate with production and dispatch team after order confirmation.

• Track order until material is ready.

• Inform customer about:

  • Production status

  • Dispatch date

  • LR number

  • Transport details

• Ensure customer receives product on time.

9. Complaint & Service Handling

• If customer has issue in material, print, quantity, or dispatch, immediately coordinate with office and solve problem.

• Maintain good relationship with customer for repeat business.

10. Payment Follow-Up

• Share invoice and bill after dispatch.

• Follow up for payment through call and WhatsApp.

• Coordinate with accounts team.

• Update owner once payment is received.

Daily Activity Target

• New lead calls: 20 minimum 📞

• Follow-up calls: 20 minimum

• Door-to-door market visits: 8–10 shops minimum

• Product demos: 5 minimum per day

• Quotations shared: 5 minimum

• Confirmed orders: As per target assigned

• LMS update: 100% daily

Required Skills

• Good communication and convincing ability

• Basic knowledge of garment tags, labels, barcode stickers, printed labels, and packing material

• Ability to do door-to-door sales 🚶

• Product demonstration skills

• Negotiation ability

• WhatsApp, Excel, and LMS usage

• Strong follow-up and customer handling

• Ability to travel inside Indore market area

Performance KPI

• Lead response within 15 minutes

• 100% visit report submission

• Minimum 90% lead follow-up completion

• Minimum conversion ratio as assigned by management

• No delay in dispatch coordination

• No wrong order entry

• Payment follow-up on same due date

Expected Result

• More garment market customers in Indore

• Better repeat business

• Faster order conversion

• Complete customer handling by one person

• Strong relationship with market customers

• Increase in tags and labels sales

• It is a Full Time Field Sales job for candidates with 0 - 6+ years Experience.