Sales Executive

Sales Executive – ISP (Internet Service Provider)

Key Roles & Responsibilities

1. Customer Acquisition

   • Identify and approach new customers for internet and connectivity services.

   • Generate leads through calls, visits, references, and online channels.

   • Convert leads into new business opportunities.

2. B2B Sales

   • Handle corporate, industrial, commercial, and institutional customers.

   • Understand customer requirements for bandwidth, leased lines, broadband, and other connectivity solutions.

   • Prepare and submit quotations and proposals.

3. Site Feasibility Coordination

   • Collect customer location details and coordinate with the technical team for feasibility checks.

   • Follow up on feasibility status and communicate the outcome to customers.

4. Order & PO Management

   • Follow up with customers for PO (Purchase Order) and required documents.

   • Coordinate the login/order process after receiving the PO.

   • Track orders from confirmation to installation.

5. Installation Coordination

   • Coordinate with technical and installation teams.

   • Provide customers with installation timelines and regular status updates.

   • Ensure timely service activation.

6. Customer Relationship Management

   • Maintain good relationships with existing and new customers.

   • Handle customer queries and coordinate with internal teams to resolve issues.

   • Follow up for service upgrades, renewals, and additional requirements.

7. Sales Target Achievement

   • Achieve monthly and quarterly sales targets.

   • Maintain a regular sales pipeline and follow up on pending leads.

   • Track conversion rates and revenue.

8. Payment & Invoice Follow-up

   • Coordinate with customers regarding invoices, OTC charges, and pending payments.

   • Follow up with the finance/accounts team when required.

9. Market Development

   • Identify new business areas and potential customers.

   • Monitor competitor pricing, services, and market trends.

10. Reporting

• Maintain daily/weekly sales reports.

• Update lead, quotation, PO, installation, and payment status.

• Report sales activities and progress to the Sales Manager.

Key Skills:

• B2B Sales & Lead Generation

• Customer Relationship Management

• Negotiation & Communication

• ISP/Internet Connectivity Knowledge

• Follow-up & Coordination

• Quotation & PO Handling

• MS Excel / CRM Knowledge

• It is a Full Time Field Sales job for candidates with 0 - 4 years of experience.