Profile – Tele sales Executive/Sales Officer
Location – Noida , Sector – 128 ( 3rd floor, Tower 3, Axis house , Sector 128,
Noida )
Qualification – Graduate/ Postgraduate
Shift – 9 hour’s ( 09:30am – 06:30pm )
Working – 5.5 Days / Sunday fixed off / 2nd and 4th Saturday off
Job Description:
Customer interaction:
Responding to customer queries regarding payments, travel bookings,
account details, and resolving issues through phone calls, emails, and live
chat.
Transaction processing:
Handling payment transactions, verifying details, and ensuring accurate
processing of customer requests.
Account management:
Managing customer accounts, updating information, and assisting with
account related issues.
Sales support:
Promoting additional services or products to customers based on their
needs.
Skills :-
1. Excellent communication skills in English (both verbal and written)
2. Should have a knowledge of Banking Products and Sales Strategies
Strong problem-solving abilities
3.Ability to work under pressure and meet deadlines
4.Familiarity with computer systems and CRM tools
5. Ability to work in a team environment and adapt to changing priorities