Retention Executive

Job Title

Assistant Sales Manager – B2C / Membership Sales

Department

Sales & Business Development

Role Category

Retail & B2C Sales / Sales Management

Employment Type

Full-Time | Permanent

Company

Leading Holiday & Vacation Membership Company
(Club Mahindra–type organization)

Job Location

Delhi NCR
(Location flexible as per requirement)

Experience

3 – 4 Years

Salary

upto ₹6 LPA

• High Incentives + Performance Bonuses

Job Description

We are looking for an Assistant Sales Manager to lead a team of Membership Executives, drive sales performance, manage targets, and ensure high conversion through effective sales strategies, renewals, and upselling.

Key Responsibilities

• Manage and guide a team of Membership Executives (MEMs)

• Drive new sales, renewals, upselling, and cross-selling

• Achieve team and individual monthly revenue targets

• Conduct daily sales reviews, performance tracking, and coaching

• Support team during customer meetings and closures

• Ensure proper CRM updates, reporting, and documentation

• Coordinate with senior management on sales planning and strategy

Desired Candidate Profile

• Minimum 3+ years experience in B2C, renewals, upselling, and cross-selling

• Strong experience in membership sales, renewals, upselling

• Comfortable with field work and customer visits

• Excellent communication skills (English + local language)

• Strong leadership, negotiation, and closing skills

• Background in Real Estate / EdTech / Insurance / Telecom / Travel / Timeshare preferred

Key Skills

Sales Management, Team Handling, Membership Sales, Renewals, Upselling, Cross-Selling, B2C Sales, Field Sales, Customer Relationship Management, Target Achievement, Sales Strategy

• It is a Full Time Field Sales job for candidates with 3 - 4 years of experience.