Key Responsibilities :-
Client Engagement: Build and maintain relationships with clients, customers, and partners through regular communication.
Sales & Growth: Identify opportunities to cross-sell or upsell products/services to meet revenue targets.
Customer Support: Handle client inquiries, resolve complaints, and ensure high satisfaction levels.
Market Research: Understand customer needs, preferences, and industry trends to tailor solutions.
Reporting: Maintain records of client interactions, prepare reports, and share feedback with management.
Collaboration: Work with internal teams (sales, operations, customer service) to deliver seamless client experiences.