Key Responsibilities:
Relationship Officer:
Handle field sales and customer acquisition
Manage collections for JLG, Personal Loans (PL), and Business Loans
Build and maintain strong customer relationships
Achieve monthly sales and collection targets
Coordinate with internal teams for smooth processing
Field Officer:
Handle NPA collections and Bucket 2 cases
Follow up with customers for overdue payments
Visit customers in the field for recovery
Maintain proper records of collection activities