Relationship Officer

The Relationship Officer will be the face of the club, responsible for building strong relationships with prospective and existing members, ensuring high-quality service, and supporting membership growth and engagement initiatives.

Key Responsibilities1. Membership Sales & Onboarding

• Identify and engage potential members through networking, referrals, corporate connects & walk-ins

• Present club offerings, conduct property tours, and explain membership benefits

• Achieve monthly membership acquisition and revenue targets

• Coordinate membership onboarding and orientation programs

2. Member Relationship Management

• Serve as primary point of contact for existing members

• Handle queries, feedback, and concerns with professionalism

• Maintain high levels of member satisfaction, retention, and engagement

• Plan and promote member events & activities

3. Networking & Brand Building

• Build relationships with corporate clients, business leaders, influencers, and referral partners

• Attend relevant events & brand promotion activities

• Promote club culture and exclusivity

4. Operations & Administration

• Maintain accurate CRM records and reporting

• Coordinate with operations, events, and admin teams for smooth member experience

• Support marketing campaigns, digital initiatives, and partnerships

• It is a Full Time Field Sales job for candidates with 1 - 6 years of experience.