Field Sales Relationship Manager

Job Description: Relationship Manager – Home Loans

Position: Relationship Manager – Home Loans
Department: Home Loans / Retail Banking
Experience: 0-6 years
Location: chamarajanagar
Employment Type: Full-time
Reporting To: Sales Manager / Branch Manager

Job Summary

We are looking for an energetic and customer-focused Relationship Manager – Home Loans to drive home loan business by acquiring new customers, developing relationships with property dealers and builders, and ensuring a smooth loan process from lead generation to disbursement.

Key Responsibilities

• Generate new home loan leads through direct sourcing, referrals, property dealers, builders, and other channels.

• Meet prospective customers, understand their financial requirements, and recommend suitable home loan products.

• Achieve monthly and quarterly sales targets for home loan acquisition and disbursement.

• Build and maintain strong relationships with customers, builders, brokers, and channel partners.

• Collect and verify customer documents required for loan processing.

• Coordinate with credit, operations, legal, technical, and other internal teams to ensure timely processing.

• Follow up with customers throughout the loan journey, from application to sanction and disbursement.

• Maintain regular follow-ups on leads and ensure effective conversion.

• Cross-sell relevant banking/financial products wherever applicable.

• Ensure all customer interactions and loan documentation comply with company policies and regulatory requirements.

• Maintain accurate records of leads, applications, sanctions, and disbursements.

• Provide regular sales reports and updates to the reporting manager.

Key Skills

• Strong sales and customer relationship management skills.

• Good communication and negotiation abilities.

• Knowledge of home loans, housing finance, and basic credit processes.

• Ability to generate leads through field sales and networking.

• Good follow-up and conversion skills.

• Target-oriented and self-motivated approach.

• Basic knowledge of MS Office and CRM systems.

• Ability to work independently and as part of a team.

Educational Qualification

• Graduate in any discipline.

• MBA/PGDM in Sales, Marketing, Finance, or a related field is an advantage.

Preferred Experience

• Experience in home loans, housing finance, retail banking, LAP, or financial services is preferred.

• Candidates with experience in direct sales or channel sales may also be considered.

Key Performance Indicators (KPIs)

• Monthly home loan disbursement.

• Lead generation and conversion.

• Number of new customer acquisitions.

• Sanction-to-disbursement ratio.

• Customer and channel partner relationships.

• Quality and accuracy of loan applications.

• Achievement of assigned sales targets.

Compensation

Salary: [2.5lpa/annum] + incentives
Incentives: Performance-based incentives as per company policy.

Ideal Candidate

The ideal candidate should be a result-oriented sales professional with strong local market knowledge, excellent communication skills, and the ability to build relationships with customers and property/channel partners.

• It is a Full Time Field Sales job for candidates with 0 - 6 months of experience.