Relationship Manager

Job Summary:

Responsible for

 Agent Recruitment

 Agent Development

 Meet Business targets

 Customer Centricity

Key Responsibilities/ Key Deliverable s:

Agent Recruitment

 Develop various sources of agent hiring & build a team of

agent & agent pipe line.

 Conduct activity to enhance existing agent footfall to

Measures of Success:

 Achievement of business plan & GPA

 Recruitment/Development & Activation

of agent as per plan.

 Number of EC/MDRT agentgenerate fresh referral for new agent hiring

 Implementation of MNYL GOLD process and adhere to the

business norms

 Follow agent 9 pointer hiring mechanism & other hiring

norms

Agent Development

 Ensure product knowledge by MNYL ways of training Field

demonstration (FOD’s)

 Development of agent prospecting habits, calling habits and

work habits.

 Work with agent on planning and reviewing of activities and

goals. Identify the training needs of the agent and work

with Trainers to improve the same

Meet Business Targets

 Achievement of monthly, quarterly & yearly business plans.

 Improve agent productivity & persistency by regular

PRP/IID/GID etc…

 Ensure companies product mix sales ration and adhere to

the business norms.

 Maintain agent pro activity as per business plan

Customer Centricity

 Be MNYL brand ambassador & a customer champion

 Follow MNYL sales practice to develop deep customer

loyalty

 Hold periodical customer meet to understand customer

pulse & need Ensure customer queries are responded to

satisfactorily as per MNYL standard.

 Desired Competencies

 Sourcing & Selection capability

 Nurturing & Developing talent

 Result orientation Customer centricity Planning &

ExecutionMOS: Achievement of business plan & GPA

Recruitment / Development & Activation of agent as per

plan. Persistancy as per MNYL grid Achieve GOLD

• It is a Full Time Field Sales job for candidates with 2 - 6+ years Experience.