Relationship Manager

Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimising churn.

Key Responsibilities:

• Manage and nurture relationships with existing clients to ensure high retention rates.

• Drive contract renewals by proactively engaging with customers before expiration.

• Address client concerns and provide solutions to enhance customer satisfaction.

• Identify upsell and cross-sell opportunities to expand client engagement with our offerings.

• Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings.

Monitor client usage and engagement to detect potential churn risks and take preventive actions.

• Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system.

• Provide regular reports on client feedback, retention rates, and revenue generated from renewals.

• It is a Full Time Field Sales job for candidates with 6 months - 6 years of experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹33000 per month + Incentives that depends on your interview. It's a Full Time job in Ludhiana.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., INFOCOM NETWORK PRIVATE LIMITED (TRADEINDIA.COM).
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 10 Relationship Manager at INFOCOM NETWORK PRIVATE LIMITED (TRADEINDIA.COM)
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Field Sales job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has 09:30 AM - 06:30 AM timing.