Handle inbound and outbound calls, messages, and inquiries from prospective customers.
Provide detailed information about real estate projects, pricing, location, and amenities.
Maintain lead data in CRM and ensure timely follow-up on all inquiries.
Schedule and coordinate site visits with the sales team.
Build rapport with clients to understand their property requirements and preferences.
Support the sales team in achieving lead conversion targets.
Coordinate with marketing teams to ensure proper lead flow and campaign feedback.
Prepare and share daily/weekly reports on lead status and conversion performance.