Pre-Sales Executive

Role : Operation Executive

Location : Kharadi,Pune

Duration : Full Time

Experience : 2+ Years

CTC : Competitive salary

Role Type : a skilled and experienced Operations Executive with a background in BPO customer service, specifically in the collection process

Jobs Roles & Responsibility

o EMI Collection Management:

• Effectively manage and oversee the end-to-end EMI collection process.

• Monitor and ensure timely and accurate collection of EMIs from customers.

o Customer Interaction:

• Communicate with customers in a professional and empathetic manner to discuss overdue payments and resolve payment-related issues.

• Provide assistance and guidance to customers in financial difficulties, exploring potential repayment plans.

o Documentation and Record Keeping:

• Maintain accurate and up-to-date records of EMI collections, payments, and customer interactions.

• Prepare reports on EMI collection performance and present findings to management as required.

o Team Collaboration:

• Collaborate with other departments, such as finance, sales, customer service, and legal, to streamline the EMI collection process.

• Work closely with team members to share insights and strategies for improving overall collection efficiency.

Qualifications:

Education:

● Bachelor’s degree in [relevant field] or equivalent practical experience.

Experience:

● Minimum of 2 years of experience in a collection background, with a focus on EMI collection.

● Proven track record of meeting collection targets and improving collection processes.

Communication Skills:

● Excellent verbal and written communication skills.

● Ability to negotiate and persuade customers effectively.

● Should be confident in speaking with Senior CXOs.

• It is a Full Time Field Sales job for candidates with 6 months - 2 years of experience.

More about this Pre-Sales Executive job

1. What is the eligibility criteria to apply for this Pre-Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Pre-Sales Executive job?
   Ans: This Pre-Sales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Pre-Sales Executive job?
   Ans: No, there is no fee applicable for applying this Pre-Sales Executive job and during the employment with the company, i.e., Akr Info Tech Business Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Pre-Sales Executive role?
   Ans: There is an immediate opening of 2 Pre-Sales Executive at Akr Info Tech Business Solution
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Field Sales job.
8. What are the timings of this Pre-Sales Executive job?
   Ans: This Pre-Sales Executive job has 09:00 AM - 06:00 PM timing.