Job Role:
Drive and achieve recovery targets for unsecured group and individual loans(90 +customers)
Ensure exceptional customer service and act as a point of contact for any concerns or grievances of customers
Ensure completion of all documentation requirements according to the company policy and adherence to all compliance/regulatory guidelines
Perform other duties as assigned
Eligibility:
Collection/Recovery experience of minimum 6 months to 2 years
Freshers interested to make their Career in Sales/Collections can also apply
Should have a 2- wheeler and a valid Driving License
Good communication skills(local language)
Note:
If Budget is 1 PLO for concerned branch, then we should hire min 1-year experienced candidate. If budget is 2 we can mix fresher & experience.
For PLO Age can considerable maximum 34 years- if candidate is experienced.
Please look at Recovery agents/collection officers from financial institutions/NBFCs. You may look at DSAs who have recovery Agents as they work for Banks mainly for credit cards.