The Head of Operations is a strategic and hands-on leader responsible for overseeing the day-to-day operations of the organization. This role ensures operational excellence, efficiency, and alignment with the company's overall business goals. The ideal candidate will have a strong background in operational management, leadership, process optimization, and cross-functional team collaboration.
Lead and manage all operational functions, including supply chain, logistics, production, customer service, and facilities.
Develop and implement effective operational strategies, policies, and procedures to enhance productivity and performance.
Monitor key performance indicators (KPIs) to assess efficiency and effectiveness of internal processes.
Identify and execute opportunities for process improvement, cost reduction, and increased efficiency.
Collaborate with executive leadership to support strategic business initiatives and organizational growth.
Ensure compliance with industry regulations, quality standards, and safety protocols.
Build and lead high-performing operational teams, fostering a culture of accountability and continuous improvement.
Manage budgets and resource planning for all operational departments.
Oversee vendor management, contract negotiations, and procurement processes.
Prepare and present regular reports on operational performance to the executive team and board of directors.