• Acquire new customers for gold loan products through field visits, referrals, and local marketing.
• Explain gold loan products to customers and assist them with the loan process.
• Maintain good relationships with customers and partner banks.
• Evaluate gold ornaments for weight, purity, and quality.
• Ensure proper documentation and follow company policies and procedures.
• Handle gold loan balance transfer cases from other banks or NBFCs.
• Provide good customer service and support to maintain long-term relationships."