Position Details
Job Title: Customer Service – Surveyor
Work Type: Field-Based (Door-to-Door Survey)
Department: Customer Service
Location: Kochi Municipal Corporation Area
Duration: 9 Months
Compensation: CTC Up to ₹3.0LPA
Experience: Fresher to 1 Year
Qualification: 10th/ 12th Pass / Graduate (Any Stream)
Job Role
• Conduct door-to-door household surveys to collect accurate data related to water connections, meter status, headcount, service quality, and customer feedback.
• Record and verify survey information using a mobile app/tablet or physical forms as required.
• Sensitize households about ongoing KUWSIP project activities, water supply improvements, and the importance of water conservation.
• Capture customer grievances and understand the social im…