Key Account Manager

Job Title: Key Account Manager (KAM)

Location: Hyderabad (Field role – Hitech City, Gachibowli, Mehdipatnam area)
Job Type: Full-time
Experience: 1–6 years preferred
Industry: Healthcare / Diagnostics / Hospital Operations

Apply only if you have worked in healthcare organizations

Role Summary

The Key Account Manager (KAM) is responsible for customer relationship management and on-ground coordination at clinics and hospitals. This field-based role involves customer engagement, retention, operational support, and assisting the Business Development team in outreach efforts.

Key Responsibilities

• Ensure high levels of customer satisfaction and support retention efforts

• Maintain account discipline through scheduled visits and timely follow-ups

• Conduct regular clinic/hospital visits and build rapport with doctors

• Follow up on usage trends, customer queries, and issue resolutions

• Provide on-site support during patient monitoring or service deployment

• Capture structured customer feedback and escalate where needed

• Support BDMs in CMEs, training programs, marketing campaigns, and engagement events
  
  Core Traits & Qualities

  • Process-oriented, with ability to follow and replicate field protocols

  • Reliable, punctual, and disciplined in field follow-ups

  • Willingness to travel extensively within assigned areas

  • Friendly, proactive, and confident in dealing with healthcare professionals

  • Collaborative, receptive to feedback, and team-oriented
    
    Eligibility & Qualifications

    • 1–6 years experience in field sales, diagnostics, medical rep roles, or healthcare customer-facing positions

    • Bachelor’s degree (Life Sciences, Pharma, Nursing, or Commerce preferred)

    • Freshers with strong interpersonal skills and a learning mindset can be considered

    • Proficiency in the local language (Telugu/Hindi) and basic English

    • Should be comfortable using smartphone apps, email, and basic reporting tools
      
      Preferred Location

      Only candidates from or willing to work in:
      👉 Hitech City
      👉 Gachibowli
      👉 Mehdipatnam
      
      How to Apply

      Interested candidates can apply with their updated resume. Shortlisted candidates will be contacted for a field-based interview.

• It is a Full Time Field Sales job for candidates with 1 - 6 years of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Account Manager job?
   Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., VIGOCARE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 8 Key Account Manager at VIGOCARE
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has 09:30 सुबह - 06:30 शाम timing.