Help Desk Executive

🚨 Job Opening: Rapido Help Desk Executive – Hyderabad Railway Station 🚨

Location: Hyderabad Railway Station

Work Hours: 9 hours per day (Rotational Shifts based on business requirements)

Salary: Up to ₹15,000-18,000/- (Based On interview)

About the Role:

We are looking for energetic and customer-focused individuals to join our team as Help Desk Executives at the Hyderabad Railway Station. In this role, you will assist customers in using the Rapido application for smoother and faster ride bookings.

Key Responsibilities:

• Approach and assist customers at the Railway Station with the Rapido app.

• Guide users through the process of booking rides using the Rapido application.

• Address customer queries, resolve issues, and ensure a smooth user experience.

• Operate from the designated canopy area provided at the Railway Station.

• Promote the benefits of Rapido services to new and existing users.

Requirements:

• Good communication and convincing skills.

• Proficiency in English, Telugu, and Hindi for effective customer interaction.

• Freshers are welcome to apply — training will be provided.

• Positive attitude and willingness to engage with customers on-site.

Why Join Us:

• Opportunity to work with one of India’s leading mobility platforms.

• Fixed salary with performance-based incentives.

• Exposure to customer-facing operations and on-ground marketing experience.

• It is a Full Time Field Sales job for candidates with 0 - 1 years of experience.

More about this Help Desk Executive job

1. What is the eligibility criteria to apply for this Help Desk Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Help Desk Executive job?
   Ans: This Help Desk Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Help Desk Executive job?
   Ans: No, there is no fee applicable for applying this Help Desk Executive job and during the employment with the company, i.e., Mervice Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Help Desk Executive role?
   Ans: There is an immediate opening of 20 Help Desk Executive at Mervice Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Help Desk Executive job?
   Ans: This Help Desk Executive job has 10:00 AM - 08:00 PM timing.